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We deliver fully customized ERP and CRM solutions tailored to your industry. From process mapping to deployment, we ensure every module aligns with your business structure and growth plans.
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Managing customer support for an online store means your team needs order details, tracking info, and payment status instantly — without switching between multiple tools.
The Problem with Generic Help Desks Most support tools force agents to copy-paste order details from a separate system just to answer a simple customer query. This wastes time, causes errors, and means a high-value repeat customer gets treated the same as a first-time buyer.
How ERPLax Solves This ERPLax connects your online store directly to your support system. When an agent opens a ticket, they instantly see the customer's full order history, shipment status, and payment details — all in one screen. They can issue refunds, resend confirmations, and update orders without ever leaving the ticket.
Built for Every Type of E-commerce Business Whether you run a direct-to-consumer brand or a B2B wholesale operation, ERPLax adapts to your workflow. For B2B clients, agents can even see contract terms and payment credit limits right inside the support ticket.
Your Data Stays Yours Unlike third-party connector apps that store your customer data on their servers, ERPLax gives you full ownership of your data and source code — keeping you fast, secure, and compliant.
Feature-rich modules designed to streamline your business from end to end.
Trusted ERP partner empowering businesses to automate, scale, and grow — since 2007
Real results our clients experience after switching to a custom-built ERP system.
Automated workflows replace repetitive data entry, approvals, and reports.
Live dashboards and custom reports give instant visibility into operations.
Smart alerts, auto-reorders, and multi-warehouse tracking in one place.
Unified platform means less tool-switching, fewer errors, faster results.
From understanding your needs to launching your custom ERP — in four simple steps.
We map your workflows and goals to define the perfect ERP blueprint.
Custom UI/UX and modular system architecture for your operations.
Agile sprints with rigorous testing for a stable, scalable system.
Smooth deployment with data migration, training, and ongoing support.
ERPLax delivers custom ERP solutions tailored to the unique workflows of diverse industries — from retail counters to manufacturing floors.
Real stories from businesses that transformed their operations with ERPLax.
ERPLax completely transformed how we manage inventory across 3 warehouses. Stock-outs dropped by 70% in the first quarter.
The CRM module alone saved our sales team 15 hours a week. Lead tracking, follow-ups, everything is automated now.
We manage 5 branches from one dashboard now. Payroll, attendance, reports — everything syncs in real time.
ERPLax built our school management system in 6 weeks. Fee collection, attendance, and parent portals — all integrated.
GST reports that took 2 days now generate in minutes. The accounts module is incredibly well thought out.
Their team understood our manufacturing workflow perfectly. The production tracking module is exactly what we needed.
From our headquarters in India, we deliver custom ERP solutions to businesses across 6 continents.
Quick answers about ERPLax solutions, implementation, and support.