01 Introduction

At ERPLax, we respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services.

By accessing or using ERPLax, you agree to the terms outlined in this policy.

02 Information We Collect

a. Personal Information

We may collect the following details:

• Name
• Email address
• Phone number
• Company name
• Billing details

b. Business & System Data

As an ERP/CRM platform, we may store:

• Customer and client data entered by you
• Invoices, transactions, and financial records
• Employee or internal business data
• Uploaded files and documents

c. Technical Data

• IP address
• Browser type
• Device information
• Usage logs and analytics

03 How We Use Your Information

We use the collected data to:

• Provide and maintain ERPLax services
• Manage user accounts and access
• Process payments and subscriptions
• Improve system performance and features
• Provide customer support
• Send important updates and notifications

04 Data Ownership

• All business data entered into ERPLax belongs to you (the client)
• ERPLax does not claim ownership over your business data
• We only process and store data to provide the service

05 Data Security

We implement industry-standard security measures, including:

• Secure server infrastructure (AWS/cloud hosting)
• Encrypted data transmission (HTTPS/SSL)
• Access control and authentication
• Regular system monitoring

06 Data Sharing

We do not sell or rent your data.

We may share data only in the following cases:

• With trusted service providers (hosting, payment gateways)
• When required by law or legal authorities
• To protect system security and prevent fraud

07 Cookies & Tracking

We may use cookies and tracking tools to:

• Improve user experience
• Analyze traffic and usage
• Enhance system performance

Users can control cookie settings through their browser.

08 Data Retention

• We retain your data as long as your account is active
• Upon termination, data may be retained for a limited period for legal or backup purposes
• You may request data deletion, subject to compliance requirements

09 User Rights

You have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent (where applicable)

10 Third-Party Services

ERPLax may integrate with third-party services such as:

• Payment gateways
• Email/SMS providers
• Analytics tools

These services have their own privacy policies.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12 Contact Us

For any questions regarding this Privacy Policy, please contact: