Product & Catalog Management
Maintain product master data, SKUs, categories, brands, variants, attributes, barcode, QR code, pricing, HSN code, GST percentage, and product sync with ecommerce websites.
Inventory Management
Track stock across ecommerce website, warehouse, branches, stores, and marketplaces with real-time visibility and accurate inventory control.
Ecommerce Order Management
Manage online orders from one dashboard, from order confirmation to packing, dispatch, delivery, cancellation, return, and invoice generation.
Ecommerce Website Integration with ERP
Connect ERP and ecommerce through API, webhook, or custom integration to sync products, stock, orders, customers, payments, invoices, shipping, and return requests.
Marketplace Integration
ERPLax can be customized to connect with marketplaces and platforms based on API availability, including Amazon, Flipkart, Meesho, Shopify, WooCommerce, Magento, BigCommerce, and custom webstores.
Warehouse & Fulfillment
Improve warehouse operations with pick lists, packing lists, barcode scanning, QR code scanning, courier assignment, dispatch planning, proof of delivery, and staff activity tracking.
Shipping & Logistics
Manage courier partners, delivery status, tracking numbers, pincode-wise delivery, zone-wise shipping, weight-based shipping, delivery delay alerts, and failed delivery follow-up.
Payment Reconciliation
Track online payments, COD, UPI, bank transfer, wallet payments, failed payments, refunds, payment settlement, marketplace settlement, and customer-wise payment history.
Returns, Refunds & Exchange
Handle return requests, approvals, pickup tracking, product received status, quality checks, refund approvals, exchange orders, damaged stock, and return inventory updates.
CRM for Ecommerce
Manage customers, leads, follow-ups, complaints, support tickets, order history, payment history, customer segmentation, repeat customer reports, and sales activity tracking.
Purchase & Vendor Management
Plan purchase based on ecommerce demand with vendor master, purchase requests, purchase orders, supplier quotations, goods receipt notes, vendor payments, and reorder-based purchase planning.
Sales, Billing & GST Invoice
Create sales orders, proforma invoices, GST invoices, B2B and B2C invoices, credit notes, debit notes, sales returns, discounts, coupon tracking, price lists, and invoice sharing.