Manage customer equipment, serial numbers, complaints, service requests, preventive maintenance, breakdown repairs, technicians, spare parts, warranties, AMCs, service billing and reports through one customizable equipment service management software platform. Built as industrial equipment service ERP software and equipment servicing ERP software for equipment repair management software needs across machinery repair businesses, OEM service divisions and annual maintenance contractors.
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Disconnected job cards, spreadsheets and messaging apps leave service teams without a single source of truth for equipment, technicians and billing.
No automatic reminders for due services based on date, usage or contract frequency.
Free service given after warranty expiry or valid claims charged incorrectly to customers.
No visibility into skill, location or workload causes slow response to critical jobs.
Technicians reach site without required parts because stock isn't visible across locations.
Completed jobs sit unbilled for weeks with no link between job cards and accounts.
Expiring contracts go unnoticed, resulting in lost renewal revenue and lapsed coverage.
ERPLax equipment service management software links every team on a single traceable path.
Every complaint, visit, part and invoice logged against the correct serial number.
Support, coordinators, technicians, stores and accounts working from one record.
Track job status, parts availability and technician location from one dashboard.
A centralized platform closes the gaps that cost service revenue and customer trust.
Category, manufacturer, model, serial number, warranty, contract and every past complaint in one record.
Compare the request date against warranty start and end to avoid incorrect free service or charges.
Plan services by calendar date, installation date, operating hours, meter reading or contract frequency.
Assign jobs by expertise, certification, location, availability, SLA response time and required parts.
Reserve parts for upcoming jobs, track technician stock and generate reorder alerts for critical items.
Convert completed and approved service work into invoices using agreed labour, parts and contract rules.
A modular equipment service company management software platform configured to your service categories, contract models and billing rules.
Customer companies, contacts, sites, leads, enquiries and communication history.
Also works as equipment service CRM softwareMultiple installed sites per customer with access, safety and contract details.
Centralized record per serial number with warranty, contract and condition status.
Log complaints from phone, email, WhatsApp, portal or technician with photos.
Also works as service request management software and customer complaint management softwareCritical, high, normal and planned priorities with rule-based escalation.
Labour, travel, spare parts, taxes and validity for chargeable jobs.
Also works as service quotation software and equipment repair quotation softwareWarranty start/end, coverage, exclusions, extended warranty and claim history.
Equipment warranty management softwareCovered equipment, visit frequency, response terms, billing schedule and renewal date.
Annual maintenance contract softwareTrack expiring contracts, renewal quotations and lost-renewal reasons.
Maintenance contract renewal softwareResponse, assignment, arrival and resolution targets with escalation periods.
Service-level agreement management softwareGenerate schedules by date, frequency, meter reading or manufacturer recommendation.
Preventive maintenance softwareComplaint to resolution: diagnosis, temporary fix, permanent repair and testing.
Reactive maintenance softwareWork-order number, checklist, required parts, tools and commercial status.
Equipment work-order management softwareArrival, work performed, parts consumed, readings and customer signature.
Equipment service checklist softwareAssign by expertise, certification, location, availability and SLA priority.
Technician scheduling software / service engineer management softwareJob details, checklists, parts request, photos and customer signature in the field.
Field technician tracking software / service engineer mobile appPart number, compatibility, batch, warehouse, bin, reorder level and cost. Also works as industrial spare-parts inventory software, service-parts inventory management software and maintenance inventory management software.
Equipment spare-parts inventory softwareTrack parts across warehouse, branch, technician stock and service vehicle with reorder alerts. Also works as multi-location spare-parts inventory software, serial-number inventory management software, barcode spare-parts inventory software, technician spare-parts tracking software and equipment parts replacement tracking software.
Spare-parts reorder management softwareInvoices for labour, parts, travel, accommodation and subcontracting.
Equipment service billing software / AMC billing softwareComplaint ageing, technician workload, contract profitability and financial reports.
Service profitability softwarePlan, execute and trace every type of maintenance activity against the correct equipment record.
Schedule by calendar date, installation date, operating hours, meter reading, usage cycle or manufacturer recommendation. Works as planned preventive maintenance software, equipment maintenance scheduling software and industrial maintenance ERP software for scheduled service cycles.
Track reactive service from complaint to resolution as breakdown maintenance software and industrial equipment repair software with machine maintenance tracking software for downtime records. Where suitable equipment data is available, configured condition-based triggers can extend toward predictive maintenance software capabilities — such functions require compatible devices, accessible data and an approved integration scope.
Assign the right engineer with the right skills, parts and tools every time.
Match jobs to equipment expertise, certification, service territory, shift and current workload — the core of technician scheduling software, technician management software and service engineer management software.
Plan routes and visit sequence, capture attendance and travel time, and give technicians a mobile job-card view — functioning as field service management software, field-service job management software and a service engineer mobile app.
Validate coverage before work starts, then bill correctly the first time.
Compare service dates against warranty coverage and manage manufacturer claim submissions — equipment warranty management software and equipment AMC tracking software with full warranty claim management software tracking, including preventive maintenance contract software terms.
Convert approved labour, parts, travel and contract visits into invoices using AMC billing software and field-service invoicing software rules — monthly, quarterly, annual or per-visit.
A connected equipment service management software platform — equally suited as after-sales service management software and equipment service tracking software — improves response time, warranty accuracy and billing speed across every service job.
Every complaint, part and contract on one equipment record.
Due-service schedules prepared automatically from date, usage or contract.
Select engineers by location, skill, availability and SLA.
Visibility into unassigned jobs, approval delays and parts shortages.
Validate coverage before authorizing free service or replacement.
View parts across warehouses, branches, technicians and vehicles.
Invoices generated straight from approved labour, parts and travel.
Support teams see job, technician, parts and completion status instantly.
ERPLax equipment service company management software adapts to a wide range of machinery and equipment service businesses.
From customer registration to payment and profitability review.
Site, model, serial number, installation, warranty and contract records.
Complaint, equipment condition, priority and supporting photos.
Determine covered, partially covered or chargeable status.
Initial diagnosis with required parts, labour and travel estimate.
Select engineer by skill and location; allocate required spare parts.
Arrival, diagnosis, work completed, readings and test results.
Signature, service rating and job-card closure review.
Apply warranty/AMC/chargeable rules and save equipment history.
Connect with compatible third-party systems and devices based on approved project scope.
Choose the model that fits your service regions, technician locations and security policies.
Cloud ERP for equipment service companies with technician mobile access from any location.
Central data with local access for workshops, warehouses and regional offices.
Deployed on your own infrastructure to match existing security and backup policies.
Start small, scale as your service operation grows — as custom ERP for industrial service companies.
Registration, sites, serial numbers
Complaints, job cards, technician assignment
Multi-location stock, reorder and reservation
Contracts, claims, service invoicing
Field app, third-party APIs, dashboards
19+ years building industrial equipment service ERP software for machinery maintenance and field-service companies across India.
Configured around your equipment types, service categories and technician structure.
Reflects how your industrial equipment service ERP software team receives complaints and closes jobs.
Every request, visit, part and invoice tied to the correct equipment and serial number.
Connect warranty dates, contract coverage, planned visits and renewal opportunities.
Plan people, tools and parts within a single service workflow.
Start with requests; add inventory, AMC, mobile and integrations later.
Select the option that suits accessibility, infrastructure and security needs.
Control who can assign work, issue parts, approve service or generate invoices.
Equipment service management software is a centralized system for managing customer equipment, complaints, maintenance schedules, technicians, work orders, spare parts, warranties, contracts, billing and reports.
Yes. ERPLax can be customized as industrial equipment service ERP software for machinery maintenance, equipment repair, installation, commissioning, AMC, field service and after-sales support companies.
Yes. Each serial number can be connected with the customer, site, installation date, warranty, service contract, complaints, repairs, parts and invoices.
Yes. Maintenance can be scheduled by date, frequency, usage, operating hours, meter readings, contract terms or the previous service date.
Yes. Breakdown requests can be tracked through complaint, priority, diagnosis, technician assignment, repair, testing and customer approval.
Yes. Contracts can include covered equipment, service frequency, response terms, included labour, included parts, billing schedules and renewal dates.
Yes. The workflow can compare the service date with warranty coverage and flag the job as in warranty, out of warranty or requiring approval.
A configured mobile interface can provide job details, equipment history, checklists, parts, time entry, photographs and customer-signature functions.
Yes. Parts can be issued to technicians or service vehicles and tracked through consumption, replacement, return and remaining balance.
Yes. Service invoices can include labour, parts, travel, accommodation, inspection, subcontracting and other approved charges.
Yes. Reports can compare assigned jobs, completed work, response time, resolution time, productive hours, repeat visits and customer feedback.
Integration can be evaluated when the equipment or monitoring system provides a compatible API, database or structured data feed. Predictive functions require suitable historical and condition data.
Connect customer equipment, complaints, warranties, AMCs, technicians, preventive maintenance, spare parts, service billing and reports through one flexible equipment service management software system.
Call +91 97399 66977 | Email info@erplax.in | erplax.com
Specialized Applications
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Testimonials
Real stories from businesses running their operations on ERPLax.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Tracking batch numbers and expiry across our distribution network was a nightmare on spreadsheets. ERPLax's inventory module made it effortless.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
