ERPLax provides travel CRM software in India for enquiries, itineraries, tour packages, quotations, bookings, travellers, suppliers, payments, follow-ups and reports.
Schedule a free consultation with our CRM team.
ERPLax connects enquiry, itinerary, quotation, booking, operations and feedback into one system.
Capture enquiries, assign leads, and build day-wise itineraries from a template library.
Share quotation options, manage revisions and approvals, then confirm bookings.
Coordinate suppliers, track payments, hand off to operations, and collect feedback after travel.
Travel CRM software connects enquiries, itineraries, quotations, bookings, suppliers and payments into one system built for travel agencies and tour operators.
Unlike a generic CRM, travel CRM understands destinations, packages, itineraries, travellers, visa reminders and supplier coordination.
ERPLax configures CRM for travel agencies, tour operators, DMCs and independent travel consultants, each with different volumes and workflows.
Businesses comparing the best CRM for travel agency India, travel CRM software India, or CRM for travel agency are usually evaluating the same requirement: CRM software for travel agency built for enquiries, packages and bookings, not a generic sales tool. ERPLax provides travel CRM India and travel agency management software India for businesses researching travel agency CRM software, the best CRM for travel agents, and travel business CRM software.
ERPLax also serves tour operators specifically as CRM for tour operators, tour operator CRM software, tour operator software India, tour management software India, travel and tour CRM software, tours and travels management software, tour booking management software, tour package management software, tour operator management system, and travel operator CRM India.
Capture enquiries from calls, forms, walk-ins and portals.
Track which channels generate quality travel enquiries.
Assign enquiries to consultants by rules or destination.
Detect and merge duplicate enquiries automatically.
Record destination, dates, budget and traveller preferences.
Schedule and track follow-ups so no enquiry is missed.
Visualize enquiries across every stage to booking.
Centralized customer and traveller profiles.
Manage destination information and package options.
Manage fixed departure and customized tour packages.
Build detailed day-wise itineraries from templates.
Generate multiple quotation options with revisions.
Track markup and margin on every quotation.
Confirm bookings and manage booking statuses.
Manage hotel, transport and sightseeing bookings.
Track visa status, passport details and expiry reminders.
Track customer payment stages and outstanding balances.
Manage hotel, transport and DMC supplier records.
Process cancellations and refunds smoothly.
Collect feedback and track repeat travel customers.
Build packages once and reuse them across enquiries, saving time on repetitive itinerary work.
Share multiple quotation options, track revisions, apply markup and route approvals before sending to the traveller.
Confirm bookings against a checklist, track booking status, and hand off confirmed bookings to operations.
Manage hotel suppliers, transport suppliers and destination management companies, with confirmation tracking and supplier payment records.
Confirmed bookings pass cleanly from sales to operations, with vouchers generated and travel details ready before departure.
Track advance, milestone and final payments against each booking, with outstanding balance visibility.
Track amounts owed to hotels, transport suppliers and DMCs alongside customer collections.
Small agencies can control initial cost by implementing only essential modules first.
Faster Enquiry Response
Better Follow-Up Discipline
Faster Itinerary Turnaround
Better Booking Accuracy
Improved Supplier Coordination
Better Payment Visibility
Fewer Missed Documents
Better Sales Reporting
Improved Customer Experience
Scalable for Growth
Capture Enquiry
Assign to Consultant
Understand Requirements
Build Itinerary
Share Quotation
Confirm Booking
Coordinate Suppliers
Track Payments
Hand Off to Operations
Collect Feedback
Requirement discussion, workflow mapping, scope definition, configuration, data preparation, testing, training, deployment and post-implementation support.
Existing enquiries, customer and traveller records, and booking history can be migrated into the new system, subject to source data quality.
Suited to consultants and teams needing access from the office, home or on the move.
Suited to agencies with specific infrastructure or data-residency requirements.
Built around your actual travel sales workflow.
Reusable templates for faster quotations.
Visa and passport reminders built in.
Hotels, transport and DMCs in one system.
Choose based on your infrastructure.
Start essential, add functions in phases.
Enquiry, booking, payment and profitability views.
Structured onboarding for travel consultants.
Travel CRM software connects enquiries, itineraries, quotations, bookings, suppliers and payments into one system built for travel agencies and tour operators.
There's no single provider that suits every agency. Evaluate options on enquiry management, itinerary creation, quotation flexibility, booking management, traveller management, supplier coordination, payment tracking, reporting and support.
Yes. ERPLax offers CRM for tour operators, tour operator CRM software, and a tour operator management system covering packages, itineraries, bookings and supplier coordination.
Yes. The CRM captures enquiries from calls, forms, walk-ins and portals, tracks lead sources, and assigns enquiries to consultants by rules or destination.
Yes. Tour package management covers fixed departure and customized tours, with day-wise itineraries built from a reusable template library.
Yes. Travel quotation management supports multiple quotation options, revision tracking, markup and margin management, and approval workflows.
Yes. Booking management tracks booking statuses and checklists, while supplier management covers hotels, transport and destination management companies with confirmation and payment tracking.
Yes. Visa and document management tracks visa status, passport details and sends expiry reminders so deadlines aren't missed.
Yes. Payment schedule management tracks customer payment stages and outstanding balances, alongside supplier payables owed to hotels and transport suppliers.
Yes. ERPLax recommends starting with enquiry management, follow-up management, itinerary and quotation, booking management, payment tracking and basic reports, then adding more modules later.
Enquiry reports, follow-up reports, conversion reports, booking reports, payment reports, supplier reports, destination reports, consultant performance reports, profitability reports and management dashboards.
ERPLax can evaluate integrations with website enquiry forms, WhatsApp, email, payment gateways, accounting software and call tracking depending on the required data flow.
Implementation covers requirement discussion, workflow mapping, scope definition, configuration, data preparation, testing, training, deployment and post-implementation support, with existing enquiry and booking data migrated where possible.
Yes. Cloud travel CRM suits consultants needing access from anywhere, while on-premise suits agencies with specific infrastructure requirements.
Call ERPLax at +91 97399 66977 or email info@erplax.in with your agency type, team size and the features you're evaluating.
From enquiry to itinerary to booking, ERPLax configures CRM for travel agencies and tour operators around how your team actually sells and operates.
Call +91 97399 66977 or email info@erplax.in
Specialized Applications
Purpose-built & ready to deploy. Hover to explore, click to learn more.
Testimonials
Real stories from businesses running their operations on ERPLax.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Tracking batch numbers and expiry across our distribution network was a nightmare on spreadsheets. ERPLax's inventory module made it effortless.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
