Managing customer data, sales enquiries and follow-ups through spreadsheets leads to missed opportunities. ERPLax provides a powerful, customizable CRM solution to manage leads, opportunities, customer interactions and business workflows from one centralized system — built to fit small businesses, distributors, manufacturers and service providers alike.
Customer relationship management plays an important role in improving sales performance and customer satisfaction. ERPLax CRM software helps businesses organize customer information, automate sales activities and improve customer engagement — unlike fixed CRM platforms, it is configured around your sales process, industry and workflow.
Collect leads from websites, enquiries and campaigns
Assign leads to sales teams and track progress
Manage quotations, opportunities and negotiations
Maintain customer information and communication history
Automate follow-ups, notifications and workflows
Monitor sales performance through dashboards
CRM (Customer Relationship Management) software is a business solution that helps companies manage interactions with customers, prospects and sales leads — storing customer information, managing leads, tracking sales opportunities, scheduling follow-ups and automating communication.
Customer information, leads and sales opportunities in one place
Communication, follow-ups and customer service
The best CRM software in India provides a complete view of customer journeys and helps businesses build stronger relationships. ERPLax combines Customer Relationship Management Software, Sales CRM Software and Lead Management Software into one integrated platform — giving growing businesses a genuinely custom CRM software India teams can build their sales process around, rather than a rigid off-the-shelf tool.
Whether you need an affordable CRM software in India for a small team or a full-scale platform with marketing automation and reporting, ERPLax works as a trusted CRM software development company in India — delivering business CRM solutions and end-to-end CRM implementation services tailored to your workflow.
Capture and organize leads from multiple sources and convert them into customers efficiently.
Track sales pipelines, opportunities and team activities in real time.
Reduce missed opportunities with reminders, notifications and automated workflows.
Access customer details, communication history and transaction records from one place.
Use dashboards and reports to understand sales performance.
Provide faster responses with complete customer information.
A complete Sales CRM Software and Lead Management Software platform built around your business.
Convert more leads with organized lead tracking — the core of ERPLax Lead Management Software.
Manage the complete sales process — also works as full-featured Sales CRM Software.
Maintain complete Customer Relationship Management Software records for every account.
Ensure timely communication with reminders, calendars and activity tracking.
Improve productivity by automating repetitive activities — genuine Sales Automation Software.
Improve customer engagement through organized, trackable campaigns.
Provide better service with tickets, complaints and resolution tracking.
Get valuable business insights across sales, leads and customers.
Manage customer activities anytime with real-time notifications on the go.
Track every lead and opportunity to improve conversions.
Automate manual activities and improve productivity.
Understand requirements and provide personalized service.
Monitor sales activities through dashboards and reports.
Maintain accurate, centralized customer information.
Allow sales, marketing and support teams to work together.
Configure the CRM according to your business process.
Add features and modules as your business grows.
ERPLax delivers Business CRM Solutions suited to your sector.
Manage leads, customers, sales and daily activities.
Track dealers, customers and service requirements.
Manage relationships, quotations and sales processes.
Manage property enquiries, leads and communication.
Track customer requests, projects and support activities.
Manage online customers and sales interactions.
Manage customer information and communication.
ERPLax CRM connects with the tools your business already runs on.
Access ERPLax CRM from anywhere with secure cloud hosting — ideal for distributed sales teams and remote work.
Host CRM on your own infrastructure for full data control — a flexible deployment option based on your needs.
Built around your workflow, not a fixed template — a genuine CRM Software Development Company in India.
Choose modules for lead management, marketing automation and service.
Connect CRM with inventory, billing, accounts and business operations.
Choose cloud-based or on-premise deployment based on your needs.
A CRM system designed according to your business size and budget.
Expand CRM features and users as your business grows.
Assistance during CRM Implementation Services and daily usage.
1500+ businesses and 1700+ projects delivered across India.
Choose ERPLax CRM to manage customers, automate sales processes and improve business growth. Get a customized CRM solution designed around your workflow.
Specialized Applications
Purpose-built & ready to deploy. Hover to explore, click to learn more.
Testimonials
Real stories from businesses running their operations on ERPLax.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Tracking batch numbers and expiry across our distribution network was a nightmare on spreadsheets. ERPLax's inventory module made it effortless.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
