Manage leads, customers, sales and business relationships in one platform
ERPLax provides flexible CRM solutions UK businesses can rely on to improve customer management, automate sales processes and gain better visibility into business relationships. Unlike standard CRM platforms that force businesses into predefined workflows, ERPLax develops a custom CRM solution UK teams can shape around their actual sales process, industry requirements and growth plans.
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Customer relationships are one of the most valuable assets of any business. However, many organisations still manage customer information through spreadsheets, emails and disconnected applications.
Enquiries slip through the cracks without a central system to track them.
Without reminders, valuable opportunities go cold before they're addressed.
Spreadsheets and disconnected inboxes create inconsistent customer data.
Managers can't see pipeline stages, deal value or activity in real time.
Pulling performance and marketing reports manually wastes valuable time.
No single record of past conversations makes customer service inconsistent.
A CRM solution (Customer Relationship Management solution) is CRM software UK businesses use to manage interactions with potential and existing customers — a form of customer relationship management software UK teams rely on daily. A CRM system UK teams rely on stores customer profiles, contact details, lead information, sales opportunities, communication history, quotations and business reports in one place.
Instead of keeping information in separate spreadsheets and emails, this customer management software UK teams adopt provides one connected system where everyone can access accurate customer data — effectively a complete customer relationship management system UK businesses can build sales and service processes around.
Configure the pipeline to match your actual sales process.
From centralised customer data to automated follow-ups, a CRM solution changes how teams work day to day.
Everything a growing business needs to manage leads, customers, sales and support from one connected CRM platform UK teams can trust.
Capture, assign, score and track leads from source through to conversion.
Complete customer database with company profiles, notes and activity timelines.
Track opportunities through configurable stages with deal value and forecasting.
Create PDF quotations with pricing, discounts, tax and approval workflows.
Automate lead assignment, reminders, sales alerts and approval requests.
Email templates, WhatsApp API and SMS integration keep conversations organised.
Schedule calls, meetings and reminders with calendar integration and priorities.
Lead conversion, pipeline, salesperson performance and revenue forecast reports.
Track tickets, complaints and service requests with resolution reporting.
Update leads, search customers and manage follow-ups while working remotely.
User permissions, department and branch-based visibility with activity logs.
CRM software integrated with ERP UK — connect inventory, accounting, billing and ecommerce.
As a CRM development company UK businesses can rely on, ERPLax delivers business CRM software UK that stays affordable CRM solution UK teams can adopt without unnecessary complexity — a genuine best CRM solution for small businesses UK option as well as a scalable platform for larger operations.
A structured seven-step process from requirements to continuous improvement.
Sales process & customer journey
Fields, stages, roles & reports
Existing customer & lead data
Website, accounting & ERP
User workflows & feedback
Launch with training & support
New modules as needs change
A connected platform that improves visibility, speed and customer relationships across every team.
Access complete customer information from one connected system.
Sales teams spend less time managing data and more time engaging customers.
Automation and reminders help teams respond quickly to customer enquiries.
Automated workflows reduce repetitive administrative activities.
Pipeline reports help management understand future opportunities.
Add features, users and integrations as your business expands.
ERPLax CRM solutions for small business UK teams and larger operations alike, across a wide range of industries.
ERPLax CRM solutions can connect with the systems your business already runs on.
ERPLax provides a cloud CRM solution UK teams can access securely from different locations, alongside Cloud options where required.
A cloud based CRM solution UK businesses choose for flexibility and speed.
For organisations requiring internal hosting.
Customised CRM software for UK companies — designed around your workflow, not a fixed system.
Designed around your workflow
Manufacturing, retail, services & more
Finance, inventory & operations connected
Cloud-based or Cloud CRM
Insights based on your KPIs
CRM solution with sales automation UK
A CRM solution for growing businesses UK
Implementation guidance & ongoing help
Common questions from UK businesses evaluating a CRM solution.
Manage leads, customers, sales opportunities and business communication through a CRM solution designed for your organisation. ERPLax helps UK businesses build flexible CRM platforms with automation, reporting and ERP integration.
Specialized Applications
Purpose-built & ready to deploy. Hover to explore, click to learn more.
Testimonials
Real stories from businesses running their operations on ERPLax.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Tracking batch numbers and expiry across our distribution network was a nightmare on spreadsheets. ERPLax's inventory module made it effortless.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
ERPLax gave us real-time visibility into stock across three warehouses. Wastage dropped and our fulfillment time improved almost overnight.
GST e-invoicing used to eat up two days every month. With ERPLax's accounting module it's now automatic and our filings are always on time.
Billing at our stores used to take a minute per customer. ERPLax's POS module cut that to under 15 seconds, even during peak festival rush.
Payroll for 200+ employees across two branches used to take our HR team a full week. ERPLax's HRM module now runs it in a single afternoon.
Front desk, housekeeping and billing are now all on one screen. ERPLax's hotel management module has made check-in day a breeze for our staff.
Fee collection, attendance and report cards used to live in three different tools. ERPLax brought it all into one dashboard our staff actually enjoys using.
Tracking material costs and site progress across four active sites was chaos before ERPLax. Now our project managers update status from their phones daily.
Our online store orders now sync straight into inventory and accounting — no more manual entry, no more overselling out-of-stock items.
Our sales team can now see every lead's history and follow-ups in one place. Deal closures are faster and nothing falls through the cracks anymore.
