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Custom ERP for Travel Agencies

Custom Travel Agency Software for Bookings, CRM and Complete Travel Operations

ERPLax custom travel agency software dashboard
30%Faster Ticketing
360Booking View

Manage customer enquiries, travel quotations, flight and hotel reservations, ticketing, holiday bookings, payments, supplier records, commissions, cancellations, refunds, accounts and reports with customizable travel agency software from ERPLax.

Travel Booking SoftwareTravel CRM SoftwareTravel Agent Ticketing SystemB2B Travel Booking Portal

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Travel CRMReservationsTicketingBillingSuppliersCommissionsB2B Agent PortalGST BillingWhatsApp RemindersMulti-CurrencyRefund ManagementCloud & Mobile AccessTravel CRMReservationsTicketingBillingSuppliersCommissionsB2B Agent PortalGST BillingWhatsApp RemindersMulti-CurrencyRefund ManagementCloud & Mobile Access
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Travel Agency ERP Modules
The Problem

A Travel Agency Handles More Than Issuing Tickets

When spreadsheets, email and supplier portals run the business, agencies lose enquiries, margins and repeat customers they've already earned.

Enquiries Not Followed Up on Time

No centralized CRM means leads from calls, WhatsApp and web forms slip through.

Booking Information Scattered

Flight, hotel and package details live across supplier portals and inboxes.

Incorrect Markup or Commission

Manual pricing calculations lead to inconsistent margins across bookings.

Unclear Ticketing Status

No single view of PNRs, confirmation numbers and outstanding supplier requests.

Missed Payment Due Dates

Customer instalments and supplier settlements tracked inconsistently.

No Clear Booking Profitability

No visibility into which bookings, agents or branches are actually profitable.

The Solution

One Connected Travel ERP, From Enquiry to Commission

ERPLax connects sales, reservations, ticketing, billing, suppliers and commissions through one configurable travel agency system.

EnquiryCRMReservationTicketingBillingCommission

Every Booking, One Record

From enquiry to commission settlement, the same customer profile carries reservation, payment and supplier status.

Reservation Confirms the Ticket

Confirmed reservations generate invoices, tickets and vouchers automatically without re-entering passenger details.

Commissions, Calculated Correctly

Markup, service fee and agent commission rules apply consistently the moment a booking is confirmed.

Overview

What Is Travel Agency Software?

Travel agency software is a business management platform designed to help travel agencies manage sales, reservations, customers, suppliers, billing, payments and reports — connecting travel enquiry management, CRM, flight and hotel reservations, ticketing, supplier management, invoicing, commissions and business accounting.

Beyond Basic Reservations

A basic travel reservation system may only search and confirm travel services. Complete travel agency ERP software connects reservations with CRM, finance, supplier management, employee workflows, approvals, accounting and business reporting.

One Approval, Full Automation

Once a customer accepts a flight and hotel quotation, the agency converts it into a booking. Passenger details, invoices and documents generate without re-entering information.

ERPLax travel agency software, travel CRM, travel management software and travel booking software work together as one platform — whether you run a retail travel agency, an online travel agency software business, a ticketing agency or a multi-branch travel company, the same travel software adapts to your products, suppliers and branch structure.

ERPLax also functions as CRM for travel industry needs, a travel agency CRM and travel booking CRM for customer relationships, travel booking systems, a travel reservation system and travel booking system for reservations, tour agency software and travel agency management software for daily operations, travel agency ERP software and ERP for travel agency requirements, a travel agency booking system, travel agent booking software and travel agent reservation software for the counter, travel agency billing software and travel agency accounting software for finance, a travel agent ticketing system and travel agency ticketing software for tickets, travel quotation software and travel lead management software for sales, travel booking management software, travel business management software and travel company management software for operations, and travel agency automation software for the whole workflow.

ERPLax can also be built as travel reservation software with a connected online booking system for travel agency use — functioning as online travel booking software, an online travel booking system, an online travel reservation system, a travel booking platform and travel booking engine, including a full online travel booking engine and booking engine for travel agents through custom travel portal software and travel portal development. Service-specific modules include flight booking software for travel agents, a travel agent flight booking system and travel agent airline booking system for airline bookings, hotel booking software for travel agents with a travel agency hotel booking system, holiday booking software and holiday package booking software, tour package booking software, visa management software for travel agency needs, and travel insurance management software for policy tracking.

Why Agencies Need ERP

Why Travel Agencies Need ERP Software

Growing enquiry volumes, more suppliers and expanding branches quickly outgrow spreadsheets and disconnected supplier portals.

Centralize Customer & Booking Info

Every enquiry, quotation and booking lives in one connected customer record.

Respond to Enquiries Faster

Stored rates, templates and pricing rules speed up quotation turnaround.

Improve Booking Accuracy

Passenger, PNR and confirmation details stay linked to the correct booking.

Manage Multiple Travel Products

Flights, hotels, packages, transfers, visa and insurance in one system.

Control Markups & Discounts

Configurable pricing rules keep margins consistent across products and agents.

Reconcile Supplier Costs

Match supplier invoices against bookings to catch discrepancies early.

Key Features

Key Features of ERPLax Travel Agency Software

22 core modules from a complete travel agency ERP build — covering CRM, reservations, ticketing, billing, suppliers and multi-branch reporting.

Travel Enquiry & Lead Management

Capture enquiries from calls, website, WhatsApp and walk-ins with source and follow-up tracking.

Travel CRM Software

Centralized customer profiles with quotation history, preferences and repeat-travel opportunities.

Travel Quotation Software

Reusable templates, supplier rates and pricing rules for faster, professional proposals.

Booking & Reservation Management

Convert approved quotations into confirmed bookings without re-entering data.

Flight Booking & Ticketing

Flight quotations, PNRs, ticket numbers, supplier costs and customer pricing tracked together.

Hotel Booking Management

Room reservations, rate contracts, confirmation numbers and hotel voucher generation.

Holiday Package Management

Domestic and international package catalogues with day-wise components and costing.

Transfer & Transportation Booking

Airport transfers and local transport linked directly to each confirmed booking.

Visa Assistance Management

Visa applications and document checklists tracked alongside the booking workflow.

Travel Insurance Management

Insurance policies and coverage details recorded against passengers and bookings.

Customer & Passenger Management

Passenger details, travel documents and identity records linked to each booking.

Supplier Management & Contracts

Airline, hotel and transport supplier contracts, rates and outstanding balances.

Markup, Fee & Commission Management

Configurable markup, service fee and commission rules by product, agent or branch.

Travel Agency Billing Software

GST-ready invoices, credit notes, debit notes and customer statements.

Customer Payment Management

Advances, instalments, final payments and outstanding balances tracked per booking.

Supplier Payment & Reconciliation

Supplier invoices matched against bookings with payment and reconciliation tracking.

Travel Agency Accounting

Revenue, receivables, payables and profitability connected through accounting support.

Cancellation, Amendment & Refund

Cancellation, amendment and refund workflows with approval and audit trail.

Travel Documents & Vouchers

Hotel, transfer and activity vouchers generated from confirmed booking services.

Employee Task & Workflow Automation

Sales, reservation and finance tasks coordinated through one shared workflow.

Multi-Currency Management

Quotations, bookings and settlements recorded in multiple currencies.

Multi-Branch Travel Agency

Centralized customer and supplier data with branch-wise billing and reports.

B2B & Corporate

B2B Agent, Sub-Agent & Corporate Management

Sub-Agents, Fully Accountable

Agent credit limits, deposits, markups, commissions, bookings and statements managed from one screen.

Corporate Accounts, Handled Right

Corporate customer records, approval workflows and consolidated billing keep business travel organized.

Agent Credit LimitsSub-Agent CommissionsCorporate Booking ApprovalsConsolidated BillingOutstanding Statements
B2C & Ticketing

B2C Online Booking & Ticketing

Book Online, Confirm Instantly

A B2C customer portal connects package enquiries, bookings, online payments and booking-status access.

Every Ticket, Traceable

PNRs, ticket numbers and hotel confirmation numbers stay linked to the customer and the payment.

B2C Customer PortalOnline PaymentsDocument UploadsPNR TrackingBooking-Status Access
Benefits

Benefits of Custom Travel Agency ERP

Faster Enquiry Response

Sales teams access requirements, quotation history and supplier rates from one platform.

Better Customer Follow-Up

Follow-up reminders and communication history keep every enquiry on track.

Accurate Reservation Records

Flight, hotel and package details stay linked to the correct booking and customer.

Reduced Manual Data Entry

Accepted quotations convert into bookings, invoices and vouchers automatically.

Improved Financial Control

Customer payments, supplier dues and commissions stay visible in one system.

Better Supplier Management

Contracts, rates, confirmation status and balances viewed through centralized records.

Faster Billing

Invoices, receipts and credit notes generate directly from confirmed bookings.

Clear Commission Calculation

Markup, service fee and commission rules apply consistently across bookings.

Better Cancellation & Refund Tracking

Cancellation charges, approvals and refunds tracked with a full audit trail.

Real-Time Business Visibility

Bookings, collections, outstanding balances and profitability reviewed live.

Custom Travel Agency Workflow

Enquiry stages, pricing rules and approval workflow configured to your business.

Scalable for Growth

Add users, branches, agents, products and booking channels as you grow.

Who It's For

Who Can Use Travel Agency Software?

ERPLax Travel Agency Software can be configured for a single-branch agency, a growing consolidator or a franchise-based network.

Retail Travel Agencies
Online Travel Agencies
Flight Ticketing Agencies
Hotel Booking Agencies
Holiday Booking Companies
Visa Service Agencies
Travel Insurance Agencies
Domestic Travel Agencies
International Travel Agencies
Corporate Travel Agencies
B2B Travel Companies
B2C Travel Companies
Travel Consolidators
Travel Wholesalers
Franchise Travel Agencies
Multi-Branch Travel Agencies
Destination Management Companies
Tour & Travel Businesses
Independent Travel Consultants
Group Travel Organizers
Business Travel Providers
Religious Travel Agencies
Luxury Travel Planners
How It Works

How Travel Agency Software Works

01

Capture the Enquiry

Record the customer request, travel dates and destination details.

02

Search Travel Options

Search or add flight, hotel and package options for the customer.

03

Prepare the Quotation

Build a priced quotation using supplier costs, markups and fees.

04

Convert to Booking

Carry forward customer, passenger and pricing into a confirmed booking.

05

Confirm Services

Send booking requests to airlines, hotels and transport suppliers.

06

Collect Payment

Record advances, instalments and final payments per schedule.

07

Generate Documents

Issue invoices, receipts, tickets and travel vouchers.

08

Settle & Review Profit

Settle suppliers and review booking-wise profitability.

Integrations

Travel Agency Software Integrations

ERPLax can integrate the travel agency ERP with relevant websites, platforms, APIs and devices depending on the project requirement.

Flight APIs
GDS Platforms
Hotel APIs
Hotel Wholesaler APIs
Transfer APIs
Holiday-Package APIs
Travel-Insurance APIs
Visa-Service APIs
Online Booking Engine
B2B Agent Portal
B2C Customer Portal
Customer Mobile App
WhatsApp Business API
SMS Gateway
Payment Gateway
UPI Payment Links
Accounting Software
Tally Integration
GST Tools
Cloud Document Storage
Deployment

Cloud-Based and On-Premise Travel Agency ERP

Cloud Travel Agency Software

Remote access, multiple branches, distributed sales teams and connected B2B/B2C portals for management on the move.

On-Premise Travel Agency Software

Installation within internal infrastructure, local network access, organization-controlled servers and customized backup arrangements.

Why ERPLax

Why Choose ERPLax for Travel Agency Software?

EchoPx Technologies has 19+ years of experience, 1500+ clients and 1700+ projects delivered across custom ERP development.

Custom ERP Development

Travel agency software built around your actual enquiry, reservation, supplier and payment workflow.

Complete Travel CRM & Booking Connection

CRM, quotations, reservations and billing connect through one system, not separate tools.

Flexible Travel Products

Support flights, hotels, packages, transfers, visa and insurance services in one platform.

Modular & Scalable System

Start with CRM, bookings and billing, then add supplier management and B2B portals.

Custom Pricing Rules

Configure markups, service fees, commissions and discounts by product, agent or branch.

B2B and B2C Support

Serve retail customers, corporate accounts and sub-agents through the same platform.

Cloud or On-Premise Deployment

Choose a deployment model based on accessibility, infrastructure and operations.

Role-Based Access

Appropriate permissions for sales, reservations, finance, branch managers and agents.

FAQs

Frequently Asked Questions

Travel agency software is a business management system that helps agencies manage enquiries, customers, quotations, flight and hotel reservations, passengers, ticketing, suppliers, invoices, payments, cancellations, refunds, accounting, and reports.

Travel agency ERP software connects the agency's sales, reservation, customer, supplier, financial, employee, and reporting processes. It manages more than bookings by connecting CRM, billing, payment tracking, accounting, approvals, commissions, and profitability.

Yes. ERPLax can customize the software according to your travel services, enquiry process, booking workflow, customer types, suppliers, pricing rules, branches, user roles, invoices, and reporting requirements.

Yes. The software can record flight and hotel quotations, passenger details, reservation references, PNRs, ticket numbers, hotel confirmation numbers, supplier costs, customer prices, payments, cancellations, and refunds.

Yes, subject to API availability, supplier approval, technical documentation, commercial agreements, and the required booking workflow.

Yes. The travel CRM module can manage enquiries, customer profiles, passenger information, follow-ups, quotation history, booking history, preferences, payments, communication, and repeat-travel opportunities.

Yes. The software can generate invoices, advance receipts, final receipts, credit notes, debit notes, cancellation charges, refund adjustments, and customer statements.

Yes. The system can manage agent profiles, users, credit limits, deposits, markups, commissions, bookings, payments, outstanding balances, and statements.

Yes. It can compare customer selling prices with supplier costs, service fees, discounts, commissions, cancellation charges, and refunds to calculate booking-level profitability.

Yes. The system can track cancellation requests, supplier penalties, agency charges, refund amounts, approvals, supplier refunds, customer refunds, and credit notes.

Yes. A small agency can start with enquiries, CRM, quotations, bookings, billing, payments, and reports. More modules and integrations can be added as the business grows.

Call +91 97399 66977, email info@erplax.com, or submit an enquiry through the ERPLax website to schedule a consultation and software demonstration.

Get Started

Manage Your Travel Agency Through One Connected ERP Platform

Replace scattered spreadsheets, supplier portals and separate billing tools with one connected travel agency ERP built around your workflow.

Specialized Applications

ERP Solutions Built for Your Industry

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Testimonials

What Our Clients Say

Real stories from businesses running their operations on ERPLax.

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